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• How do I request to reschedule an interview? Scheduling and Interview The company offering the job schedules and reschedules the interview. The invitation does not have a reschedule button, but you can notify and request another date. How to request Open the invitation…
• I received an interview invitation. How do I respond? Scheduling and Interview …the time When the company offers options, Choose your interview time appears. Tap Choose time and select one of the available slots; occupied ones appear as unavailable. After the deadline, The…
• I couldn't join the online interview Scheduling and Interview …time. Waiting for entry to be granted. In most tools, the interviewer accepts each person, and Empregare does not control this waiting. Wait a few minutes; if no one accepts, notify the company via…
• I Can't Attend the Interview. What Should I Do? Scheduling and Interview …If you want another date, mention it in the reason; rescheduling is their decision. I No Longer Want to Participate If you don't want to continue with the job, withdraw your application: in…
• It shows I am an employee, but I don't work at the company Access Data …you left and the list was not updated, you still appear as an employee. Updating your resume does not change this. What to do Contact the HR department of the job's company and ask them to remove your…
• Does Empregare charge candidates anything? Resume Registration No. Creating an account, registering your resume, applying, and tracking applications is free. What is optional and paid On the Empregare website, there are tools to help prepare your job search, such…
• How do I report an error on the site? Contact Us …In the Help Center, click on Open ticket and choose Report an error and the category: Problems with video and questionnaire, Error sending resume, Error logging in, or Other errors. Explain what you…
• I am an employee and cannot apply for an internal job opening Access Data …companies, by the CPF of your account. Some companies use an internal code instead of the CPF (registration number, badge, ID, or the name the company uses). In these, the company’s career site asks…
• How do I withdraw an application? Selection Process Open the application and tap Withdraw this application. With the job still open, you can apply again, but the questionnaire is not redone.
• Where can I find the questionnaires and tests the company requested? Questionnaires, Videos, and Tests When the company requests a questionnaire, a test, or an AI interview, the request appears in two places: On the Dashboard, in the Needs You section, with Answer questionnaire, Take the test, or Take…
• Which emails does Empregare send and how do I stop receiving them? Security …company requests (questionnaires, tests, and interviews), feedback and notices of paid tool requests. What you control Job alerts: at the end of the alert email, tap Stop this alert and confirm, no…
• How do I track my applications? Selection Process …are in. Requests from the company, such as questionnaire, interview, and schedule selection, with Reply, Confirm attendance, or Choose time. Notices like The company paused this job, Job closed, and…
• I Exceeded the Number of Quiz Attempts Questionnaires, Videos, and Tests …limit and how many attempts (from 3 to 10). What counts as an attempt Each time you click Start Quiz (or Start), including to continue an interrupted quiz. Interrupting counts: clicking Interrupt,…
• How do I update my resume? Resume Registration …in and tap Save. Each section saves by itself. To remove an item (an experience, a course), tap the trash can and confirm with Yes, delete. Sections of the resume Personal data: photo, name, date of…
• I paid for a tool and it didn't unlock Resume Registration The tool unlocks automatically when the payment is confirmed. Check the order status in Orders and Payments.
• It says I've reached the application limit. What should I do? Selection Process The company limits how many of its jobs you can apply to at the same time. Withdrawing from an ongoing application frees up the limit.
• I received a password or access email I didn't request Security If someone entered your email or CPF by mistake, ignore it. If it was an access recovery you didn't initiate, protect your account.
• How do I change my name, phone number, or address? Resume Registration …a copy of the resume from the day you applied. If there is an error Provide your full name: write your first and last name. Minimum age to register on the site is 14 years: check your date of birth.
• I lost access to the email and phone number on my account. How do I log in? Access Data …a ticket on the support page, under the subject Report an error > Login error, providing your CPF, birth date, and the email you want to use. With this information, we confirm the account is yours and…
• How do I create my account and my resume? Resume Registration …appears This email is already registered. You already have an account: enter your password to log in. This CPF is already registered. Tap Log in with this CPF. If you don't remember your password, use…